Thanks for purchasing this monitor from us.
Due to the nature of this product we can not accept returns if:
- The item has no bed bugs evident in it (Good news for you as you do not have bed bugs)
- The product is full and is heavily stained (Bad news – hope you can get treated soon)
We will however offer a full refund if the item has arrived damaged or faulty.
Please notify us with evidence within 14 days for a refund or replacement.